Terms of Service | MTOWN Monsta

1. Agreement to Terms

By accessing or using the MTOWN Monsta website, mobile application, or any services provided by MTOWN Monsta ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Service. These Terms constitute a legally binding agreement between you and MTOWN Monsta.

2. Membership and Subscription Terms

2.1 Free Trial Period

MTOWN Monsta offers a seven (7) day free trial period for new members. During this trial period, you will have full access to our membership program and all included features. By starting your free trial, you authorize us to charge your provided payment method at the end of the trial period unless you cancel.

2.2 Recurring Monthly Payments

After your 7-day free trial ends, your membership will automatically convert to a paid monthly subscription at the rate of $9.97 per month. Your payment method will be automatically charged on the same day each month until you cancel your subscription. You acknowledge and agree that this is an automatically recurring payment and that your payment method will be charged each billing cycle until you cancel.

2.3 Payment Authorization

By providing your payment information, you authorize MTOWN Monsta to charge your payment method for all fees incurred through your account. You are responsible for keeping your payment information current and accurate.

★ 3. Cancellation Policy - IMPORTANT

3.1 Cancellation Deadline

You must cancel your subscription at least forty-eight (48) hours prior to your next billing date to avoid being charged for the upcoming billing period. This 48-hour cancellation window is required to ensure your cancellation is fully processed before your payment method is charged.

3.2 How to Cancel

You may cancel your subscription at any time by:

Managing your subscription through your Stripe customer portal
Contacting us directly via email at the address provided on our website
Following the cancellation instructions in your account settings

3.3 Cancellation During Free Trial

If you cancel your subscription during the 7-day free trial period and at least 48 hours before the trial ends, you will not be charged. If you fail to cancel at least 48 hours before your trial ends, you will be charged for your first month of membership.

★ 4. Refund Policy - NO REFUNDS

4.1 No Refunds After Charge

ALL SALES ARE FINAL. Once your payment method has been charged (whether after your free trial ends or for any subsequent monthly billing cycle), no refunds will be issued under any circumstances. By subscribing to our Service, you acknowledge and agree to this no-refund policy.

4.2 No Partial Refunds

If you cancel your subscription mid-billing cycle, you will retain access to the Service until the end of your current billing period. No partial refunds or prorated credits will be issued for unused portions of your subscription period.

4.3 Failed Cancellation Requests

If you fail to cancel at least 48 hours before your billing date and your payment method is charged, you will not receive a refund. It is your sole responsibility to cancel your subscription in a timely manner.

5. Service Description

MTOWN Monsta provides online fitness coaching and training programs, including but not limited to:

Weekly structured workout programs
Exercise demonstration videos
Nutritional guidance and meal suggestions
Community access and support
Progress tracking tools

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without prior notice.

6. Health and Fitness Disclaimer

IMPORTANT: Consult your physician before starting any exercise or nutrition program. The information and services provided by MTOWN Monsta are for educational purposes only and are not intended as medical advice, diagnosis, or treatment.

By using our Service, you acknowledge that:

You are in good physical health and have no medical conditions that would prevent safe participation in physical exercise
You voluntarily assume all risks associated with exercise and fitness activities
Individual results may vary and are not guaranteed
You are solely responsible for any injuries or health issues that may occur

7. User Responsibilities

As a user of our Service, you agree to:

Provide accurate and complete registration information
Maintain the security of your account credentials
Not share your account access with others
Not reproduce, distribute, or sell any content from our Service
Use the Service only for lawful purposes
Respect other community members

8. Intellectual Property

All content, materials, and intellectual property associated with MTOWN Monsta, including but not limited to workout programs, videos, images, logos, and text, are the exclusive property of MTOWN Monsta. You may not copy, modify, distribute, sell, or lease any part of our Service or included content without express written permission.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MTOWN MONSTA AND ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, LOSS OF PROFITS, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICE.

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.

By using MTOWN Monsta's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.